The quality of skilled workers in the TVET training system of Malaysia as assessed by the automotive industry includes technical and non-technical skills. However, Public Training Skills Institutions (PTSI) have failed to produce highly skilled, competent and high workability trainees for the workforce. This study aims to confirm the domain and element that contribute to the formation of competent behaviour and workability skills for trainees in the automotive industry. Questionnaires involving 361 respondents from three focus groups involved centre advisers from the southern districts of Johor, Malacca and Negeri Sembilan. The Delphi technique of processing the data is used. The findings of the study revealed that the 11 experts on the panel agreed that 12 domains contribute to the formation of behavioural competence and workability skills. The findings based on the survey identified the 12 domains and most of the elements, which received a mean score of 3.00 to 4.00, as: (i) governance; (ii) standard of competence; (iii) industrial relations; (iv) qualifications framework; (v) standard skill suppliers; (vi) delivery; (vii) evaluation; (viii) industry work experience; (ix) twinning programmes; (x) community service programmes; (xi) industry based curriculum; and (xii) entrepreneurship education. In conclusion, industry and training institutions need these 12 domains to enhance the automotive industry to enable it to contribute to building a high-income nation. © 2017 Universiti Putra Malaysia Press.
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