Article Gold Open Access 2025

Enhancing Student Satisfaction With the Practical Relevance of Teacher Training for Early Childhood Preservice Educators in China

SAGE Open
Journal · Vol. 15 · Issue 2 · Art. 21582440251351343
Abstract

This study aims to develop a comprehensive framework to assess the level of satisfaction among students in their fourth year of undergraduate studies specializing in early childhood education in China during their practical teacher training (PTT). Drawing upon customer satisfaction theory and pertinent literature, the research employs factor analysis and structural equation modeling to discern and scrutinize pivotal variables contributing to student satisfaction. The framework encompasses seven core factors: university image (IMA), student expectations (EXPs), perceived quality (PQ) of administrative services, PQ of teaching services, teacher-student interaction, perceived value (PV), and student satisfaction. The findings reveal that IMA, PQ of administrative services, PQ of teaching services, and teacher-student interaction not only directly impact student satisfaction during PTT but also exert indirect effects through PV. While EXPs exhibit no significant direct influence on student satisfaction during PTT, they do manifest a positive direct impact on PQ of administrative services, PQ of teaching services, and PV. Notably, PV emerges as the most influential factor in determining student satisfaction during PTT among the identified variables. The framework successfully accounts for 43% of the total variance by considering constructs such as the reputation of the university, EXPs, interaction between teachers and students, PQ of administrative services, PQ of teaching services, and PV. Therefore, the present study endeavors to establish an evaluative framework that can be employed by early childhood teacher education institutions and policymakers for the purpose of assessing and augmenting PTT programs. © The Author(s) 2025. This article is distributed under the terms of the Creative Commons Attribution 4.0 License (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).

Keywords

Author Keywords

student satisfaction perceived value early childhood preservice educators educational effectiveness practical teacher training

Index Keywords

Author Affiliations
Xinzhou Teachers University, Taiyuan, Shanxi, China
Funding & Acknowledgements
Grant: J20231123, J20241258
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: The authors would like to acknowledge the financial support provided by the \u201CShanxi Province Higher Education General Teaching Reform and Innovation Project: Exploration and Practice of Building a \u2018Dual-Teacher Model\u2019 Teacher Team for Labor Education in Primary and Secondary Schools in the New Era\u201D (Award Number: J20231123), Shanxi Province Higher Education General Teaching Reform and Innovation Project: Practical Research on the 6C Teaching Model under the C-STEAM Concept in Teaching Methods Courses of Early Childhood Teacher Education (Award Number: J20241258), 2025 Annual Teaching Reform Project of Xinzhou Normal University: Design and Practice of Kindergarten Science Activities under the STEAM Education Philosophy, and 2021 Annual Teaching Reform Project of Xinzhou Normal University: Reform and Practice of Preschool Science Curriculum Based on the STEM Education Concept (Award Number: JGYB202128).
Grant: JGYB202128
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: The authors would like to acknowledge the financial support provided by the \u201CShanxi Province Higher Education General Teaching Reform and Innovation Project: Exploration and Practice of Building a \u2018Dual-Teacher Model\u2019 Teacher Team for Labor Education in Primary and Secondary Schools in the New Era\u201D (Award Number: J20231123), Shanxi Province Higher Education General Teaching Reform and Innovation Project: Practical Research on the 6C Teaching Model under the C-STEAM Concept in Teaching Methods Courses of Early Childhood Teacher Education (Award Number: J20241258), 2025 Annual Teaching Reform Project of Xinzhou Normal University: Design and Practice of Kindergarten Science Activities under the STEAM Education Philosophy, and 2021 Annual Teaching Reform Project of Xinzhou Normal University: Reform and Practice of Preschool Science Curriculum Based on the STEM Education Concept (Award Number: JGYB202128).
References 10 References
1 Influence of Social Support and Basic Psychological Needs Satisfaction on Student Academic Motivation at A Cameroonian University Structural Equation Modeling, (2025)
2 Aga, Mehmet, An empirical investigation of service quality and customer satisfaction in professional accounting firms: Evidence from North Cyprus, Problems and Perspectives in Management, 5, 3, pp. 84-98, (2007)
3 Raheem Ahmed, Rizwan Raheem, Customer satisfaction & loyalty and organizational complaint handling: Economic aspects of business operation of airline industry, Engineering Economics, 31, 1, pp. 114-125, (2020)
4 Aksoy, Lerzan M., The long-term stock market valuation of customer satisfaction, Journal of Marketing, 72, 4, pp. 105-122, (2008)
5 Ali, Faizan, The Effect of Technical and Functional Quality on Guests’ Perceived Hotel Service Quality and Satisfaction: A SEM-PLS Analysis, Journal of Quality Assurance in Hospitality and Tourism, 18, 3, pp. 354-378, (2017)
6 Ammigan, Ravichandran, Improving the Student Experience: Learning From a Comparative Study of International Student Satisfaction, Journal of Studies in International Education, 22, 4, pp. 283-301, (2018)
7 Anderson, Eugene W., Foundations of the American Customer Satisfaction Index, Total Quality Management, 11, 7, pp. 869-882, (2000)
8 Carter Andrews, Dorinda J., Beyond damage-centered teacher education: Humanizing pedagogy for teacher educators and preservice teachers, Teachers College Record, 121, 6, (2019)
9 International Journal of Academic Research in Business and Social Sciences, (2018)
10 Athanassopoulos, Antreas D., Modeling customer satisfaction in telecommunications: Assessing the effects of multiple transaction points on the perceived overall performance of the provider, Production and Operations Management, 12, 2, pp. 224-245, (2003)
Quick Actions
Full Text via DOI
Citation Metrics
0
Times Cited (Scopus)

References 10
Document Identifiers